Privacy Policy for FaradPay

FaradPay ("we", "our", "us") operates the FaradPay website, mobile application, and cryptocurrency payment gateway services (collectively referred to as the "Services").

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use our Services.

By accessing or using FaradPay, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you create an account, contact us, or use our Services, we may collect:

• Name
• Email address
• Phone number
• Business information
• Account login information
• Support communication details

We only collect information that is necessary to provide and improve our Services.

1.2 Cryptocurrency and Transaction Information

Because FaradPay provides cryptocurrency payment gateway services, we may process transaction-related information including:

• Cryptocurrency wallet addresses
• Blockchain network information
• Transaction IDs / hashes
• Payment status information
• Merchant payment details
• Payment amount and currency information

We do not store private keys or seed phrases of user wallets.

Users remain responsible for securing their own cryptocurrency wallets.

1.3 Device and Technical Information

When you use our website or application, we may automatically collect:

• Device information
• Operating system
• Browser/app version
• IP address
• Log information
• Usage analytics
• Crash reports
• Network information

This information helps us maintain security, improve performance, and prevent abuse.

2. How We Use Your Information

We may use collected information for:

• Providing cryptocurrency payment processing services
• Creating and managing user accounts
• Processing payment requests
• Verifying transactions
• Providing customer support
• Improving application performance
• Detecting fraud, security threats, or misuse
• Maintaining service reliability
• Complying with applicable laws and regulations

3. Cryptocurrency Transaction Disclaimer

Blockchain transactions are recorded on decentralized public networks.

Certain transaction details may be publicly visible on blockchain explorers depending on the blockchain network used.

FaradPay does not control blockchain networks and cannot modify or delete blockchain records.

4. Data Sharing

We do not sell, rent, or trade your personal information.

We may share information only when necessary with:

• Blockchain network providers
• Cloud hosting providers
• Analytics providers
• Security service providers
• Payment infrastructure partners
• Legal authorities when required by law

All third-party providers are expected to handle information securely.

5. Third-Party Services

Our application may use third-party services such as:

• Analytics tools
• Cloud infrastructure
• Blockchain APIs
• Security services

These services may collect information according to their own privacy policies.

We recommend reviewing the privacy policies of third-party providers.

6. Data Security

We use reasonable technical and organizational measures to protect user information.

Security measures may include:

• Secure communication protocols
• Access controls
• Monitoring systems
• Encryption technologies

However, no internet-based service can guarantee complete security.

7. Wallet Security Responsibility

FaradPay does not request, collect, or store:

• Wallet passwords
• Private keys
• Seed phrases

Never share your wallet private key or recovery phrase with anyone claiming to represent FaradPay.

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide Services
• Maintain account records
• Resolve disputes
• Meet legal obligations
• Prevent fraud

When information is no longer required, we may securely delete or anonymize it.

9. User Rights

Depending on applicable laws, users may request:

• Access to their personal information
• Correction of inaccurate information
• Deletion of personal information
• Withdrawal of consent where applicable

To request data-related actions, contact us at: Email: support@faradpay.com

10. Children's Privacy

FaradPay is not intended for children under the age of 18.

We do not knowingly collect personal information from children.

If we discover that information has been collected from a child, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy, contact us: